Essential Telephoning in English Student's book Erase Boards The old wood-carver Geppetto decides

The old wood-carver Geppetto decides to make a wonderful Puppet which can dance and turn somersaults

Ted's tooth trouble

it's just as well that 'old sins leave long shadows'

Letters containing a closed circle or half-circle or starting with a curved line that moves in a counter-clockwise direction

Now fully updated for a second edition

Essential Telephoning in English Student's book Erase Boards The old wood-carver Geppetto decidesEssential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end of course review unit. It has been designed primarily